100 % Trade Up Policy ( ($1,000 minimum trade difference)

             new organ                        one-year
             new or used piano             two years
             digital pianos                    two years
             keyboards                        six months

100 % trade in on any piano up to five years toward a New Grand Piano This policy is not valid to any items sold "as is" or any item that is not kept and maintained in good condition. 100 % trade up offer is not valid off any special promotional or discount prices.

Satisfaction Guarantee

Upon your request, up to 30 days for the date of original purchase you may exchange your instrument for one of like or equal value. The only charge for exchange is delivery fees. This guarantee does not apply the close outs, as is, special orders, floor models, damaged or rental merchandise.

Layaways

All layaways must be approved by management. One-third of purchase price down payment is required. Layaway terms to be at management's discretion. All monies paid on layaways are non-refundable. All canceled layaways will be charged a fifteen percent restocking fee. Any remaining credits will be used as in-store credit only.

Price guarantee plus 10 percent (purchase of $2,000 or over)

Within 30 days of purchase, if you find the same identical item advertised by another local authorized stocking dealer, we will refund the difference plus 10%. All claims must be accompanied by a copy of the ad. This policy does not apply the closeouts, floor models, discontinued merchandise, or scratch and dent merchandise.


service@parkerpiano.net

Village Square Shopping Center
Yorktown, Virginia 
757-833-5905
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